Privacy Policy & GDPR Statement

Last updated: December 2025
Hinckley Wharf CIC

Hinckley Wharf CIC (“we”, “us”, “our”) is committed to protecting the privacy and personal data of everyone who interacts with our organisation. This Privacy Policy explains how we collect, use, store and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable privacy laws.

1. Who We Are

Hinckley Wharf CIC
Registered Office:
The Atkins Building,
Lower Bond Street,
Hinckley,
Leics,
LE10 1QU

Operating Address:
The Wharf,
Coventry Road,
Hinckley,
LE10 0NQ

Data Protection Manager:
Mr George Seward
Email: info@hinckleywharf.org.uk

Mr Seward is responsible for overseeing compliance with this Privacy Policy and for handling all data protection enquiries.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Data You Provide Directly

Name
Email address
Telephone number
Postal address
Enquiry details submitted through contact forms or emails
Information provided when applying for membership, volunteering, or booking facilities
Information relating to safeguarding or incident reports

2.2 Automatically Collected Data

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookie preferences

2.3 Data from Partner Organisations

As a CIC supporting community groups, we may receive limited data from:

Brookfield Fishers
Hinckley Sea Cadets
Hinckley Water Activities Club
Hinckley Boat Club

This data is only shared where necessary for operational, safety, or safeguarding purposes.

3. How We Use Your Personal Data

We use your data for the following purposes:

To respond to enquiries and provide information
To manage membership, bookings, and access to facilities
To coordinate activities with partner organisations
To maintain safety and safeguarding records
To send important operational updates
To comply with legal and regulatory obligations
To improve website functionality and user experience

We do not use your data for unsolicited marketing and we do not sell your data to third parties.

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Consent – when you voluntarily submit a form or request information
Legitimate interests – to operate and manage the Wharf safely and effectively
Contract – where we enter into an agreement with you
Legal obligation – for safeguarding, incident reporting or compliance with CIC regulation
Vital interests – where processing is necessary to protect someone’s life or safety